News & Alerts

Outages/Maintenance
Update: Microsoft has taken steps to mitigate their issue. Pitt Digital’s monitoring indicates affected services at the University have been restored. Pitt Digital continues to closely monitor the service and will post additional updates to status.pitt.edu. If you continue to experience issues accessing Azure services, please contact the Technology Help Desk at +1-412-624-HELP (4357).

Status: Monitoring

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight the next two weekends. Both will be performed by the vendor, Sierra-Cedar.

Status: Scheduled

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

PantherBytes Blog
Over the summer, we changed our name from Pitt Information Technology to Pitt Digital, marking a pivotal evolution in our role at the University. This change reflects the ongoing transformation that began with our CIO's arrival in 2019 and will continue as we anticipate future technological innovations. While we’re really excited about our new horizons, you might be wondering what it all really means.
Outages/Maintenance
Pitt Digital’s vendor partner, Boldyn Networks, has resolved its issue that affected MyResNet Wi-Fi service on the Pittsburgh campus earlier this evening. Full service has been restored. We are working with our vendor to identify the issue’s root cause and take steps to address it. Pitt Digital is committed to providing the best possible support to the University community and apologizes for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
Pitt Information Technology has rebranded as Pitt Digital to better reflect its role in the University's digital transformation efforts. This shift includes embracing AI, virtual realities, and establishing innovation hubs like the Pitt-AWS Cloud Innovation Center. Pitt Digital remains committed to providing seamless tech support and aligning services with departmental goals, while continuing to focus on enhancing the digital campus experience for students, faculty, and staff.
In the News
Pitt Digital debuted PittGPT, the University of Pittsburgh's proprietary AI, as a secure tool for faculty and staff. Designed to enhance work efficiency, PittGPT provides similar capabilities to popular AI models like ChatGPT but ensures data security by keeping user information within the University's environment. The initiative reflects Pitt Digital's commitment to safeguarding sensitive information while encouraging users to leverage AI's potential while being mindful of accuracy and reliability.
Service Announcements
Pitt Digital is introducing the University’s first proprietary generative AI tool, PittGPT, powered by CAI, now available to all faculty and staff as part of our Generative AI @ Pitt offerings. With PittGPT, users can safely access powerful GenAI technology, built to comply with our high security standards for private and restricted University data. Unlike public tools, PittGPT operates within a closed system, ensuring that sensitive data is never shared externally.
In the News
Pitt Digital and Hillman Library have partnered to create a Technology Lab as part of the library's renovation. This lab includes Windows and Mac PCs, Drop-In Support, Tech Ambassador programming, and classroom space dedicated to teaching programming languages, AI, and other technology-related topics. The collaboration enhances educational opportunities by combining resources and expertise from both the library and Pitt Digital.
Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Success Stories
The world of competitive diving demands precision, dedication, and an unyielding commitment to improvement. For the University of Pittsburgh Diving team, pushing the boundaries of performance has always been a priority. Now, thanks to an innovative collaboration, the Panthers are not just pushing boundaries in the pool, but in data analysis and athlete development as well.
In the News
Pitt Digital provides students with free access to essential software tools, including Microsoft Suite and Adobe Creative Cloud. These resources support academic work by offering programs like Word, Excel, and Photoshop for project creation and collaboration.
Service Announcements
Pitt Digital has approved two integrated AI notetaking tools for University use: AI Notes in Teams Premium and Zoom AI Companion. These vendor-native applications enable users to create real-time meeting summaries that increase efficiency and reduce administrative burden. 
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed