When Heather Lego first learned that FIS would be merging with CSSD, she was a little uncertain. Working in FIS Business Solutions, she'd only worked with a couple people who would be become her new coworkers, and she was concerned people would take sides. Instead, Lego was pleasantly surprised by how smoothly the merger went.
In the process, she discovered a whole new range of exciting possibilities. "My head spins with all the opportunities," Lego says. "Everyone I've met has been so helpful. Across the board, I'm seeing increased collaboration, improved processes, and small victories."
One of her first projects was to work with Data Analytics to open up data to the University, thereby getting her out of the business of ad-hoc reporting. She also found that with complete visibility in Salesforce, she can provide enhanced support for the systems she works with.
The key to Lego's experience has been her own willingness to reach out, engage her colleagues, and become involved. "I'm always one to ask questions," she laughingly admits. She became involved with the Analytics and ETL Working Group and became a co-leader of the Innovation Steering Committee. She encourages others to become involved. "Come on over. This is a collaborative effort, and your opinion matters. From senior leadership on down, people really are open to sharing information and working together. Breaking down silos is a common goal we're all working toward. The opportunity is there if you take advantage of it."
