News & Alerts

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Microsoft has resolved the issue that affected the ability of some Teams desk phone users to sign in to their phones yesterday. Full service has been restored; however, Teams desk phone users may need to log in to their phones again before they can make and receive calls.

Status: Resolved

Outages/Maintenance
The service provider has resolved the issue affecting Oracle Analytics Cloud. Full service has been restored. Pitt IT continues to monitor services and will post additional updates to status.pitt.edu as needed.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
At its monthly meeting on Oct. 28, the Senate Computing and Information Technology committee was briefed on a transition from one business intelligence report-writing tool to another as well as a pilot artificial-intelligence service being tailored for the Pitt community.
Outages/Maintenance
Continue to be vigilant for these types of targeted phishing scams.

Status: Resolved

At the University of Pittsburgh and in technology, innovation is a way of life. Recently, Pitt IT partnered with the Office of Budget Operations (OBO) within the Controller’s Office to transform their annual Target Letter process, which establishes budget targets for each University unit.
Service Announcements
Effective Saturday, Nov. 30, devices running macOS 12 (Monterey) will no longer be able to access University resources through PittNet VPN (Pulse Secure) or Global Protect VPN.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The issue has been resolved and full service has been restored.

Status: Resolved

Digital Risk Bulletin
The US Justice Department hits Penn State University with a $1.25 million fine to settle allegations that it failed to adequately secure data tied to government contracts.
Digital Risk Bulletin
An AI hallucination is when an AI tool provides an incorrect answer. One of the biggest issues with AI hallucinations in cybersecurity is that the error can cause an organization to overlook a potential threat.
Outages/Maintenance
Pitt Information Technology is aware of a service provider issue that affected some TDX ticketing functions for administrative users beginning at approximately 4 p.m. on Tuesday, Oct. 22. Pitt IT worked with our service provider to resolve the issue and restore full service this morning. TDX features affected by the issue included the ability to change ticket classifications, as well as some automations. The issue did not affect the University community’s ability to submit help tickets, nor did it affect the ability of TDX administrators to create, update, and close tickets. In the rare case that a ticket was closed with a blank “Service” field while the issue was ongoing, TDX may reopen the ticket automatically so that the “Service” field can be updated. If you have questions or encounter any issues with TDX ticketing, please submit a request to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

PantherBytes Blog
Phishing attacks can come in various forms—emails, texts, or social media messages. Click, respond, or otherwise give your personal information to hacker, and your system, data, and money are in big trouble. A successful phish can even give a bad actor access to Pitt systems and data, potentially risking the whole University and its students, faculty, staff, alumni, and partners! But you can stop phishing attempts before they can do you any harm. Learn to spot the signs of a phishing attack and know what to do if you get one.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
Even with strong, unique passwords for every account — and let’s face it, many people just rotate through a handful of passwords while using standard security questions — hackers manage to break into people’s accounts. That's where Multifactor Authentication (MFA) steps in as your digital sidekick, adding an extra layer of security to protect your accounts.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Service Announcements
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight from Saturday, Oct. 19, at 11 p.m. until Sunday, Oct. 20, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
Digital Risk Bulletin
The final program rule for the CMMC Program was released for public inspection on federalregister.gov and is anticipated to be published in the Federal Register on Tuesday, Oct. 15.
Digital Risk Bulletin
The cybersecurity industry is now seeing significant security gaps because of artificial intelligence (AI) and machine learning (ML).
Service Announcements
TeamDynamix, which includes Pitt Information Technology’s Services Portal and Knowledge Base at services.pitt.edu, as well as the TDAdmin, TDNext and TDClient services will unavailable from midnight to 4 a.m. ET on Saturday, Oct. 19, while the vendor (TeamDynamix) performs a system upgrade.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed