News & Alerts

PantherBytes Blog
It's crucial to prioritize the security of your digital life. Cybersecurity threats are real and ever-present, but with the right practices and tools, you can protect your personal and academic information. Here's a comprehensive guide to safe computing at Pitt.
Security Alerts
Microsoft Corporation has announced security updates for July that affect a broad range of Microsoft products. Microsoft Corporation typically announces security updates on the second Tuesday of each month. Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible within the following guidelines:
Outages/Maintenance
All scam recipients have been notified.

Status: Resolved

Outages/Maintenance
Monitoring confirms the workaround to mitigate GlobalProtect VPN client issues has been successful. Palo Alto Networks continues to work on a permanent resolution to the issues. Pitt IT recommends that all GlobalProtect users upgrade their GlobalProtect client to version 6.2.2 to enhance security, expand functionality, and address this and other known issues. Upgrading to the most recent client is also required to ensure compatibility with the permanent solution being developed by Palo Alto Networks. You may upgrade your GlobalProtect client using one of the following sources: • Software Download Service (https://software.pitt.edu) • GlobalProtect Portal (https://portal-palo.pitt.edu/global-protect/login.esp) Departments participating in the University’s Enterprise Device Management (EDM) program may deploy the latest GlobalProtect client on University-owned devices.

Status: Resolved

PantherBytes Blog
Welcome to the University of Pittsburgh, Panthers! This quick-start guide will help you get started using the essential computing resources you’ll need for a successful experience at Pitt. Let’s get started!
Outages/Maintenance
Pitt Information Technology is aware of an issue the resulted in push-based Duo authentication prompts not being delivered via text message or voice calls. The problem, which occurred around noon on June 26, was addressed by Cisco Systems. The service provider successfully applied a fix and restored full functionality. Please contact the Technology Help Desk at +1-412 624-HELP (4357) if you have any questions about this announcement.

Status: Resolved

Service Announcements
Microsoft is updating the Teams desktop app for Windows and Mac for all remaining users of the classic version by Monday, July 1. After this date, the classic version will no longer function. The new Teams desktop client offers a faster, simpler, and more flexible experience with the following enhancements:
Service Announcements
Changes to the University’s licensing agreement with Zoom are set to take effect July 1, 2024. The changes involve the Premium services (large capacity meetings and webinars) options for Zoom licensing through the University. The Zoom license add-ons for these premium services will be available in PantherExpress starting July 1. Pricing is as follows:
Service Announcements
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System taking place overnight Saturday, June 22, at 11 p.m. until Sunday, June 23, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
PantherBytes Blog
Welcome to Pitt, future Panthers! As you embark on this exciting journey, we're thrilled to introduce you to incredible IT perks designed to support your academic and campus life. From staying connected to accessing helpful tools, Pitt IT has you covered. Here’s a guide to the tech benefits awaiting you.
Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

PantherBytes Blog
Get to Know Andres VasquezAndres Vasquez, a Class of 2024 graduate of the College of Business Administration, majored in Business Information Systems and Marketing, with a certificate in Business Analytics. Throughout his time at Pitt, Vasquez distinguished himself as a leader within the University. He was active in Sigma Phi Epsilon, the Roberto Clemente Minority Business Association, and the Latinx Student Association, where he was a peer mentor.
Digital Risk Bulletin
Pitt Information Technology has recently implemented several security enhancements, including ensuring trusted email communications and improving the accessibility of Duo multifactor authentication.
Security Alerts
Microsoft Corporation has announced security updates for June that affect a broad range of Microsoft products. Microsoft Corporation typically announces security updates on the second Tuesday of each month. Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible within the following guidelines:
Digital Risk Bulletin
Government agencies around the world recently confirmed that Ticketmaster was the target of a cyber incident, affecting the data of 560 million customers worldwide. Learn more about the Ticketmaster data breach and its impact on customers.
PantherBytes Blog
With temperatures getting warmer, you may be looking forward to relaxing at a sandy beach or excited to explore a new city abroad. But travel scams can make summer more stressful than relaxing, resulting in millions of dollars lost each year. To help your vacation go as smoothly as possible, here are some tips on how to avoid the most common traps.
Digital Risk Bulletin
A note about the executive order and forthcoming University policies.
Service Announcements
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight the next two weekends. Both are performed by the vendor, Sierra-Cedar.
Digital Risk Bulletin
A ransomware attack on a major US hospital network has endangered patients’ health, as nurses are forced to manually enter prescription information and work without electronic health records.
In the heart of Pitt’s campus, situated conveniently in Nordenberg Hall, across from Starbucks and accessible via public transportation, lies a beacon of community health and wellness — the Pitt Vaccination and Health Connection Hub (Hub).
Service Announcements
  Pitt Information Technology will update the University’s Wi-Fi certificate at 9 p.m. on Tuesday, May 28, as part of our required annual renewal process to maintain security. Wi-Fi services will remain uninterrupted during the renewal. However, students, faculty, and staff may be prompted to trust or accept the renewed certificate the first time that they connect to Pitt Wi-Fi after May 28. Trusting the certificate is required to securely access Pitt Wi-Fi services.
PantherBytes Blog
As the summer sun rises and the academic year is in your rearview mirror, it's the perfect time to embark on a journey of self-improvement. Whether you're a student thinking about your next semester, a recent graduate gearing up for your career, or a professional looking to enhance your skill set, use the next few months to level up your technology know-how.
PantherBytes Blog
Advances in research computing have propelled Pitt to the forefront of research, with the University ranking third nationally in NIH funding in FY23. Researchers utilize robust technology to collect, store, and analyze data; document and manage lab processes; and work with collaborators. Pitt IT supports the work of researchers, so they can focus on doing what they do best: making the University of Pittsburgh one of the top research institutions in the world! Here are the top six tools researchers at Pitt can start using today.
Security Alerts
Microsoft Corporation has announced security updates for May that affect a broad range of Microsoft products. Microsoft Corporation typically announces security updates on the second Tuesday of each month. Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible within the following guidelines: